The Clinical Patient Management System 2.0

The CPMS was developed by the European Commission to support the ERNs in improving the diagnosis and treatment of rare or low-prevalence complex diseases across the national borders of EU Member States.

With improved usability, GDPR compliance, and new features, CPMS 2.0 empowers healthcare professionals to provide better care for patients across Europe.

Key Features of the new CPMS 2.0

• Streamlined User Experience: Improved navigation and clinician-focused design
• GDPR Compliance: Robust security and data privacy features.
• Enhanced Collaboration: Tools to support multidisciplinary panels and expert discussions for rare cases
• Flexible meeting functions with direct invitations through mail, video-conferencing or chat-discussions with rare experts
• Flexible team case presentations, being able to appoint an assistant within your centre

How can I submit a case to ERN ReCONNET?

If you are a clinician based in the European Union/European Economic Area and you are seeking expert opinion on one of your patients living with a rare and low prevalence conditions covered by ERN ReCONNET (click here to see the full list of conditions covered by ERN ReCONNET), you can ask experts from the ERN ReCONNET to discuss the case virtually in the CPMS.

Please send us an email at:

📧 ern.reconnet(at)ao-pisa.toscana.it

The Helpdesk Team will guide you through the whole process.

The expert discussion is completely free, and you will be able to upload your case directly in the CPMS after collecting the informed consent from the patient.

Training Resources

To help you get started with CPMS 2.0, a series of resources is available:

• Welcome Video to CPMS 2.0 – An overview of CPMS 2.0 and its capabilities (click here)
• Short guide to CPMS 2.0 – Watch a special message from Dr. Eva Degraeuwe, CPMS Manager for ERN ReCONNET (click here)
• How to Register as a Clinician – A step-by-step guide to creating your account and accessing the platform (click here)
• Joining a meeting – A step-by-step guide to joining a rare-case discussion (click here)
• ERN-ReCONNET information webinar – what has changed and what is useful to know as a clinician using the platform (click here)
• Promotional Material – Flyers, brochures, and presentations to share with your team (click here)
• EU-login Guide – needed to securely sign into the platform (click here)

Upcoming Training Sessions

Join us for dedicated training sessions to explore the new features of CPMS 2.0:

• July 2, 2025, 10:00 am CET (link to join the training session: click here)
• July 4, 2025, 3:00 pm CET (link to join the training session: click here)
• August 19, 2025, 10:00 am CET (link to join the training session: click here)
• August 21, 2025, 3:00 pm CET (link to join the training session: click here)
• September 23, 2025, 10:00 am CET (link to join the training session: click here)
• September 25, 2025, 3:00 pm CET (link to join the training session: click here)

In case you need any kind of technical support, you can contact the central Helpdesk Team at the following email address:

📧 Sante-ERN-CPMS-itsupport@ec.europa.eu

Documents and Support 

• FAQs: Read the FAQs – click here
• CPMS 2.0 Patient Consent Form Templates: Download the customizable patient consent form (available in different languages) from the CPMS entry page – click here 
• CPMS 2.0 Manual for clinicians: Download the manual from the CPMS entry page – click here 
• DPIA Materials: Review conclusions, recommendations, and session minutes for data privacy compliance – click here

Dissemination material on CPMS 2.0

1. Leaflet on CPMS 2.0 (printable): download here
2. Poster on CPMS 2.0 (printable): download here
3. Presentation on CPMS 2.0: download here

Stay Connected

If you have questions or you wish to request an expert opinion from ERN ReCONNET , contact us at:

📧  ern.reconnet(at)ao-pisa.toscana.it

Together, let’s make a difference in the lives of rare disease patients with CPMS 2.0.